Billion Store

Thank you for shopping with us!

Processing Time

Orders are processed within 2–5 business days (excluding weekends and holidays).

Once your order has been dispatched, you will receive a tracking number by email.

Delivery Times

United Kingdom 🇬🇧

Items shipped from our UK warehouse: 2–7 business days

Items shipped from our international warehouses (e.g., China): 10–20 business days

Europe 🇪🇺

Estimated Delivery: 10–15 business days

Worldwide 

Estimated Delivery: 10–20 business days

Returns & Refunds Policy

We want you to love your purchase! If for any reason you are not fully satisfied, we’ve made our returns process simple and straightforward.

Returns

You may return items within 14 days of delivery.

Items must be unused, in their original packaging, and in the same condition received.

A receipt or proof of purchase is required.

Exchanges

Exchanges are only available for items that are defective or damaged.

To request an exchange, please contact us at ctbillion@yahoo.com.

Refunds

Once we receive and inspect your return, we’ll notify you by email.

If approved, a refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear.

Return Shipping

Customers are responsible for return shipping costs.

EU Customers: You have the right to cancel or return your order within 14 days for any reason and without justification (EU cooling-off period).

Contact Us

For returns, exchanges, or questions, please email us at: ctbillion@yahoo.com.

Additional Information

Delivery times are estimates and may vary depending on your location and local postal services.

International shipments may be subject to customs delays.

Customers are responsible for providing accurate shipping details at checkout.

For any questions about your order, please contact us at: ctbillion@yahoo.com